Privacy Policy .

Date Effective: 4 September 2024

1. Sherpa Honey (GFA LLC) (“we,” “us,” “our”) is committed to protecting the privacy of our customers. Read the below policies that are applied to handling your personal information safely and responsibly. The following Privacy Policy shows the collection, use, disclosure, and safeguarding of customer information with each visit to our website, sherpahoney.com (the “Site). Access or use of our site means an agreement to the Privacy Policy terms outlined below.

Age Restriction: Access, sales, and purchases made through this website are only for individuals 21 years of age and above.

2. Collected Information

a. Personal/Private Information
Personal information given to us voluntarily is collected by us the moment you:

• Create/Register an Account: Including but not limited to name, email address, username, and password.
• Fulfill a Purchase: Billing and shipping address, payment info.
• Contact Us: Email address and/or phone number.
• Subscribe to Newsletters: Email address

b. Non-Personal Info
Sherpa Honey automatically gathers non-personal info on every visit to our Site, such as:

• Usage Data: visited pages, time and duration on pages, clicked links.
• Technical Data: browser used, IP address, device info, and operating system
• Cookies and Tracking Technologies: details are in our Cookies and Tracking Technologies section below.

c. Information Sourced from Third Parties
On occasion, we may receive details about visitors/customers from third-party sources. These include, but are not limited to:

• Analytics Providers: Calculated data about user behavior
• Social Media Platforms: For accounts linked to us.

3. Method of Collecting Information

These can include but are not limited to:

• Straight from customer/visitor: Information gathered from forms, registrations, purchases, and any form of communication with us.
• Automatic: This happens spontaneously from cookies, web beacons, or from similar tools when browsing our Site.
• Third Parties: These can be partners or service providers such as Google Analytics or Klayvio.

4. Use Of Your Information

We utilize information for the following purposes:

• Service Provision: Can include but is not limited to transaction processing, product delivery, and account management
• Site Improvement: Enhancing user experience through usage patterns analysis.
• Communication: Newsletters, marketing materials, inquiry response.
• Security: Fraud protection, unauthorized access, threats to security.
• Legal Compliance: Fulfillment of regulatory requirements and answering legal queries.

5. Sharing of Information

On occasion, we may share your details with or for:

• Business Transfers: Merger, sale of assets, and acquisition
• Service Providers: Some third-party vendors perform services that are in our best interests (e.g., payment processing, shipping, and email marketing).
• Legal Obligations: For the protection of our rights or when required by law.

Please note that Sherpa Honey doesn’t sell your details to third parties.  

6. Cookies and Tracking Technologies

SherpaHoney.com utilizes cookies and other similar tracking technologies for collecting and storing information. This occurs with each visit to the Site.

Cookies: tiny text files placed by a web server on a visitor’s device to improve the browsing experience.

How Sherpa Honey Uses Cookies

Cookies and tracking tools are utilized for the following purposes:

• Essential Cookies: These are vital to enhancing the proper operations of the Site (ex. enabling users to log in to their accounts).
• Performance and Analytics: Use of tools (ex. Google Analytics) to enhance user experience. These tools are for tracking website traffic, collecting and analyzing performance patterns, and other vital metrics.
• Marketing and Personalization: We may use cookies to deliver relevant advertisements. It’s also to help quantify our marketing campaign’s effectiveness. As such, Klayvio may also be applied to collect emails and track engagement. This is for promotional and newsletter purposes relating to Sherpa Honey marketing campaigns only.

Cookies Management

Visitors can manage and control cookies through browser settings. With most browsers, you can refuse cookies or have it alert you when a cookie is being sent. Disabling cookies, however, may influence functionality and user experience on sherpahoney.com.

Refer to Google’s Privacy Policy for more info on how Google Analytics gathers and processes data.

7. Data Retention

We preserve your data only as long as necessary. This is for the reasons explained in this Privacy Policy. Retention can be longer when required or permitted by law. Guidelines that determine retention periods include:

• Legal Obligations: Conformance to appropriate laws.
• Business Needs: Operational stipulations and dispute resolution.

8. Your Rights

Depending on your location, you may hold the stated rights below for your data.

• Deletion: Request the removal of your personal information
• Access: Ask for a copy of your personal information
• Correction: Request amendment of incorrect or false data
• Objection: Oppose data processing for specific intents or purposes.
• Portability: Request transfer of your data to another service.
• Restriction: Request containment of data processing.

Exercising Your Rights: To exercise the above rights, use the contact information provided below to reach us. To protect your privacy, we may require identity verification prior to processing your request.

9. Security Measures

Protecting your personal information is of utmost importance to us. To preserve your privacy, we apply pertinent technical and organizational protective measures including, but not limited to:

• Encryption: Data protection during storage and transmission.
• Regular Audits: Management and analyses of our security practices.
• Access Controls: Strict access control of visitor/customer personal data is granted to authorized personnel only.

Disclosure: Absolute security is not guaranteed. Despite stringent measures, no method of transmission or electronic storage over the Internet is 100% safe and secure.

10. Children’s Privacy

Our Site only allows access to individuals 21 years of age and older. In the event that we have inadvertently collected personal information from a child, we promptly take steps to delete such data once we’re aware.

11. Global Data Transfers

Be aware that your information may be transferred and processed in countries outside the country in which you reside. As such, these countries may have different data protection laws. We ensure the application of appropriate safeguards such as:

• Standard Contractual Clauses: Mandatory protocols certifying data protection.
• Adequacy Decisions: Sanctioned by governing authorities.

12. Changes to This Privacy Policy

Updates to our Privacy Policy may occur from time to time. Any updates shall be posted with disclosure of changes as well as the effective date. A periodic review of this Privacy Policy is recommended to keep you informed on our measures to protect your information.

13. Contact Us

For questions, concerns, inquiries, or requests about our Privacy Policy or data practice, don’t hesitate to reach us at:

• Email: privacy@sherpahoney.com
• Mailing Address:

GFA LLC
11035 Lavender Hill Dr, STE 160
Las Vegas, NV 89135

14. Specific Laws Compliance

a. GDPR (General Data Protection Regulation)
Customers and visitors in the European Economic Area (EEA) have certain data protection rights. In compliance with the GDPR, we ensure visitor/customer personal data undergoes lawful processing, transparency, and security. In case of violation of your data protection rights, you are within the right to raise a complaint with a supervisory authority.

b. CCPA (California Consumer Privacy Act)

Residents of California have specific rights pertaining to personal information. This includes the right to know the nature of the data collected, the right to delete data, and the right to opt out of the sale of your data. Simply contact us using the information stated above to exercise your rights.

c. Other Jurisdictional Requirements

By law, we are required to comply with applicable local data protection laws where we conduct business. Please contact us for any questions regarding our compliance with specific regulations.

15. Opt-In/Opt-Out Policies

a. Marketing communications
Visitors/customers can opt-in to obtain promotional emails through a newsletter subscription. A simple opt-out is done by clicking the “unsubscribe” link at the bottom of all our emails or reaching out to us directly.
b. Data Collection
Ways to opt out of certain data collection practices:

• Adjust browser settings to block cookies
• Utilizing available preference consoles in our Site